Privacy Policy

Last Updated October 14, 2025

TurkNow is a language learning platform for individuals interested in learning the Turkish language. This Privacy Policy explains how we collect, use, and share information about users of the TurkNow website and mobile applications (the "Service").

Information We Collect

We collect information from users when they create an account, use the Service, and communicate with us. The information we collect includes:

Personal information, such as your name and email address, which we use to create and maintain your account.
Usage information, such as your device type, IP address, and activity within the Service, which we use to improve the Service and track performance.
Payment information, such as your credit card details, which we use to process payment for subscriptions.
Communications, such as support requests or feedback, which we use to improve the Service and respond to user inquiries.

We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected personal information from a child under the age of 13, please contact us immediately and we will delete the information.

Wise and PayPal

TurkNow uses Wise and PayPal for payment processing services. When you make a payment for the Service through Wise and PayPal, you are subject to Wise and PayPal's privacy policy and terms of use. TurkNow does not store or have access to your credit card information or other payment information. Wise and PayPal shares with us only your name, email address, and transaction information necessary to process your payment and provide customer support. We use this information solely for the purpose of providing the Service to you and for customer support. Please review Wise and PayPal's privacy policy for more information about how Wise and PayPal collects, uses, and shares your information.

How We Use Information

We use the information we collect to provide and improve the Service, to communicate with users, and to process payment for subscriptions. Specifically, we use information for the following purposes:

To create and maintain user accounts.
To provide and improve the Service, including analyzing usage patterns, tracking performance, and identifying and fixing errors.
To communicate with users, including responding to inquiries and sending marketing communications.
To process payment for subscriptions.

We may use information for other purposes as well, as permitted by applicable law.

How We Share Information

We do not sell or rent personal information to third parties for their marketing purposes. We may share personal information with service providers who help us provide and improve the Service, such as payment processors and hosting providers. We may also share information as required by law, such as in response to a subpoena or other legal process.

Security

We take reasonable measures to protect the security of personal information, including using encryption, firewalls, and other security measures. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to provide the Service and to comply with legal obligations.

Your Rights

You have the right to access, correct, and delete personal information we hold about you. You may also have the right to restrict or object to certain processing activities. To exercise these rights, please contact us using the contact information below.

Updates to this Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify users by email or by posting a notice in the Service.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at contact@turknow.co.